Feature
Online booking software that fills your own schedule.
Let customers request and book jobs from your website, day or night, straight into your Cardo CRM queue. Included in every Cardo CRM plan, with unlimited users.
Book a DemoStop losing jobs to voicemail.
When the only way to book you is a phone call during business hours, you lose the customer who's ready at 9pm and the one who hates leaving voicemails. The work goes to whoever they could book online. Cardo CRM's online booking puts a clean request flow on your website that drops straight into your schedule — so the after-hours, ready-to-go customer becomes a booking instead of a missed call. You decide whether requests land in a queue you approve or self-book onto the calendar, and the customer gets an instant confirmation by text either way.
Requests become bookings
A website request lands in your schedule or booking queue — not your inbox.
You set the rules
Approve every request, or let qualified jobs self-book straight onto the calendar.
Instant confirmations
Customers get a text confirmation and reminders, so fewer no-shows and no “did it go through?” calls.
Flat monthly, unlimited users
Website requests land in your CRM on every plan from $99 Starter, and you can take a deposit at booking with payments included too. Pair it with text reminders on Pro to cut no-shows.
Pairs with scheduling and text reminders. Great for cleaning and HVAC.
The job goes to whoever the customer can reach first.
When the only way to book you is a phone call during business hours, you quietly lose every customer who looked you up at night, on a weekend, or while you were under a truck and couldn't answer. They don't wait — they call the next company on the list, and the one who picks up wins the job. Online booking closes that door by letting a customer commit while they're motivated: a form on your site captures the request and drops it straight into your CRM, as a booked job or a lead to confirm, even at midnight. You stop competing on who answers the phone fastest and start capturing demand whenever it shows up.
The fear with self-service booking is losing control of your calendar, so the whole thing is built around your rules. You decide which services can be booked, which days and windows are open, how much lead time you need, and whether a request books automatically or comes in for you to approve first. Customers get the convenience of booking themselves; you keep the final say over your day — and because it's the same system as your scheduling and reminders, a confirmed request is instantly a real job with its reminders already set.
Capture after-hours demand without losing control.
A large share of service searching happens at night and on weekends, when nobody's answering the phone — and that's exactly when an unanswered call becomes a lost job. Online booking is how you catch that demand: the customer who finds you at 9pm can commit right then, and the request is waiting for you in the morning instead of having gone to whoever picked up. For a service business that can't staff a phone around the clock, that after-hours capture is often the single biggest source of jobs a booking form unlocks.
And because everything funnels into one system, a booked request doesn't create work — it removes it. There's no sticky note to transcribe, no double-entry into a separate calendar; the request becomes a real job with the customer record started and reminders already scheduled. You set the rules so it only ever fills genuine gaps, and from there it runs quietly in the background, turning your website from a brochure into something that actually books work while you sleep.
Online booking FAQs
Where do online bookings show up?
+
Directly in your Cardo CRM schedule. A request from your website becomes a booking or a lead in your queue — no copying details out of an email or a voicemail.
Can I review bookings before they’re confirmed?
+
Yes — that’s the default. Requests route into a booking queue for you to approve, so nothing lands on the calendar without a human seeing it. Full self-scheduling can be enabled on request when your jobs are standard enough to book themselves.
Does the customer get a confirmation?
+
Yes. Confirmations go out by email on every plan, and automatically by text on Pro and above, so the customer has the details and is ready when you arrive.
Is online booking an expensive add-on?
+
No. Capturing requests from your website into your CRM — where they become a lead or a quote in your queue — is included in every plan from $99 Starter. Full customer self-scheduling straight onto the calendar is switched on case by case, because for most trades a human should still confirm the slot; ask us and we’ll set it up.
Turn your website into a booking engine.
Book a 30-minute demo and see the request-to-schedule flow.
Book a Demo